1. General rules
The “Swedabo AB” industrial company is not only trade in woodworking equipment but also in production, installation and dismantling. We are an international company, work with companies and partners around the world. It is important for Swedabo to ensure that customer privacy is fully protected. We care and invest resources in everyday works so that personal data is protected.
When processing personal data, Swedabo shall comply with the applicable regulatory enactments, binding instructions and regulations issued by the responsible authorities, as well as with the regulatory enactments of the European Union.
2. How do we get personal data?
The person information is obtained when the customer wants to use the services we offer. The person provides his or her personal data to use our delivery and payment services. Person also provides information in contact with us, as well as information channels, including social networks.
The data is generated using the Swedabo service, such as making a call, visiting or using the Swedabo home page. We use Google Analytics stored information as well as Facebook's Pixel code to better offer services to potential and existing customers.
3. What personal data do we get?
Basic personal data. Personally identifiable data, including contact and communication data, consent data, service and mandate data, billing, personal visual data, personal document data, etc.
4. How do we use personal data?
Swedabo processes personal data to ensure the full provision of the services offered and to provide effective service and cooperation.
We do automated processing of personal data. It provides for the possibility to examine the requested questions or requests more quickly, for example by informing the individual on an individual basis about the range of services available and the possibilities for adapting them to specific interests and needs. Automated data processing makes it possible to respond promptly, which would otherwise have to be done manually and would take time much longer.
We processed personal data for specific purposes only. One of the goals is to use personal data to evaluate the results of the sale of services. For the development of services, processes, system networks, company targets and development directions. We want to provide customers with good and high-quality services, including improved loyalty and satisfaction. The objective relates to the processing of personal data for the development of cooperation, the promotion of loyalty and the maintenance of satisfaction. Processing of personal data for internal administrative purposes within the Swedabo group to prevent potential conflicts of interest and illegal transactions. We do the processing on the basis of a legitimate interest.
5. How do we protect personal data?
We shall carry out security processes and measures for the protection of the interests of individuals. Within the framework of measures, we shall ensure full protection of personal data so that unauthorized access cannot be accessed.
6. To whom can personal data be provided?
Cooperation partners, supply and service provision, such as installation installers and repairs. Security and protection (partners providing support for the security and protection of the employees, customers, visitors, facilities and infrastructure of the Swedabo group, and for the prevention of threats and vulnerabilities of fraudulent, illegal or other interests of the group) and management (partners for the management and maintenance of organisational, financial management and accounting processes of the Swedabo Group, including of which auditors, auditors, etc.)
7. How long do we keep the data?
8. What are cookies and how do we use them?
Cookies are small text files that are created and stored on a visitor's device by a web browser when a visitor uses a website to identify information or settings stored in a browser. There are several types of cookies: technical or necessary cookies, analytical and marketing cookies.
9. What rights and obligations do the data subject have?
A person has the right to know what information Swedabo keeps about him or her, if this is not in contradiction with regulatory enactments and does not unduly affect the rights of other persons. A person may request access to his or her data, rectification or, if necessary, replenishment, erasure (the right to “be forgotten”), restriction of processing, or object to their processing in the cases specified in the regulatory enactments, as well as the right to data portability. When choosing to receive information about yourself remotely, by mail, e-mail, other addresses, the applicant shall be responsible for the safety of the type of receipt chosen and for the actions of persons acting in the representative of the applicant. A person may request a copy of the personal data in the processing, provided that it does not adversely affect the rights and freedoms of others.
The data subject shall be obliged to provide information on changes related to the purchase of the service or the accuracy of the data, as well as to provide additional information where necessary. In the framework of communication and cooperation, we may ask for additional information to make sure that communication or cooperation takes place with a particular individual.